Customer Service Representative Cover Letter Sample 1:
With 13 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.
I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.
Customer Service Representative Cover Letter Sample 2:
I am writing to express my interest in a full time customer service position with your company. I read your job posting that appeared on Indeed. I believe my skills, experience, knowledge, and willpower for sales will make me the best candidate for this position.
As you will note from the enclosed resume, I am presently a part time telemarketer and I have many skills that would aid me as a customer service representative for your company. Here are some of the responsibilities I’ve held over the past six years:
- Experience in selling, promoting ,and advertising products
- Experience in customer relations
- Exceptional verifiable talent for ensuring customer satisfaction
- Using critical selling strategies to exceed productivity goals
- Excellent written and verbal presentation skill
- Experience in training new employees
I am currently in my third year of study at Riverson University and I am working toward my Bachelor’s degree in Public Health and Safety as well as a certificate in Occupational Health and Safety. Being in these programs has given me the opportunity to gain knowledge relative to the position such as verbal speaking skills, writing, and people skills.
I am confident that my education coupled with my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your customer service position and would like to arrange an interview at your earliest convenience. Please feel free to contact me at or by email at . Thank you for your consideration, and I look forward to hearing from you.
Customer Service Representative Cover Letter Sample 3:
I am writing in regards to the Customer Service Representative position that is open with your company at this time. I am a highly capable professional with over 7 years of customer service experience. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team.
My knowledge of computers, which enables me to pick up new systems quickly, work independently, and efficiently make me a perfect fit for your opening. I possess an uncanny ability to build rapport and relationships with internal and external customers via the telephone. These, coupled with my ability to examine a process to look for improvement as well as manage multiple projects simultaneously all are valuable assets that I feel can benefit your company. I can solve problems, quickly and precisely, which has resulted in sales increases in my previous positions.
My business skills, attention to detail, and general aptitude all have served me in my previous endeavors which have shaped me into an excellent administrator. The approach to my work goes beyond the job description as I am always looking for a way to improve results. In addition to my work, I have always been looked to for decision making.
I have enclosed my resume to display my past achievements, as well as to demonstrate how I can be a valuable part of your team.
Customer Service Representative Cover Letter Sample 4:
I am writing you in reference to the customer service representative position at your company. After seeing your ad posted online, I immediately felt compelled to contact you. As someone who has frequented your business over the years, I believe I have a solid understanding of the needs of your customers. Moreover, I believe that my personal qualities align well with what you are seeking in a representative.
I understand that quality customer service is essential to a successful business and I take pride in filling that role. I’ve worked in various customer service roles over the course of my career. Five years ago, I worked as a cashier and sales representative at Target. I enjoyed the frequent contact I had with customers and the role I played in solving their problems. I am currently employed as customer service representative by Comcast, and take pride in finding creative solutions to problems presented by customers. On an average day, I work with over 200 customers, and am able to leave all of them happy with the service they’ve received.
In addition, I possess personal qualities that make me an ideal candidate for this position. I enjoy speaking with people and finding solutions to meet their needs. I am able to remain calm and positive even when those around me are feeling stressed and anxious, and I am usually able to help others remain calm as well. I work well independently and require very little direct supervision to successfully complete my job. Moreover, I am an energetic worker who is able to give as much effort and dedication to my last call of the day as I am to the first.
I would like to thank you for taking the time to consider my application. Because of the reasons outlined above, I believe I am an excellent candidate for this position. I hope that you will agree with me that we would work well together, and I hope to hear from you in the near future to set up an appointment to further discuss my qualifications. I am available during work hours at 555-555-5555 and by email at [email protected] I look forward to hearing from you.
Job Summary & Duties for Customer Service
In general, a customer service job involves working with the public in some way by providing useful information and resolving service-related issues. Many professions fall within the customer service field, each with a more specific job description. A customer service representative processes orders and handles customer complaints while a call center representative may call existing customers to offer additional services or seek resolution of billing issues. A customer service advisor often answers incoming calls, updates client accounts and performs administrative functions. A well-crafted customer service cover letter should be tailored to the job description for the specific employer you’re trying to impress.
Training & Requirements
Whether you rep retail sales or seek another customer service profession, a high school diploma is a basic requirement. Specific jobs such as a sales associate or satellite TV technician installer often include employer-provider training. However, some employers may seek candidates with some previous experience. Any relevant experience outside of what’s required should be clearly detailed within a customer service cover letter. More advanced positions such as an assistant manger often require a college degree or some other relevant post-high school training. Many jobs within the customer service profession also require some degree of computer proficiency, good oral communication skills and the ability to manage multiple tasks.
According to the U.S. Bureau of Labor Statistics, customer service salaries are just as diverse as the many specific career opportunities in this field. A customer service representative, for instance, earns an average hourly wage of nearly $15 as of 2012 or an annual salary of nearly $40,000. A satellite TV installer, on the other hand, may earn anywhere from $40,000 to $76,000 annually depending on factors such as experience and training. A call center representative averages about $40,,000 annually while an assistant manager in the customer service field can earn anywhere from $22,000 to $49,000 annually. Please see MyPerfectResume’s customer service cover letter examples to get started on your own effective cover letter for a customer service position.